Frequently Asked Questions
This page answers the questions buyers ask us most: what we can make, how sampling works, what quantities we need, and which safety documents apply to your market. It is not a catalogue — it is a practical guide to working with Guaila, so you can send your first inquiry with everything we need to quote.
What can you make for us?
We turn your artwork into finished plush: custom plush toys, cotton dolls, doll clothing and accessories, realistic plush animals and IP merchandise. Send a drawing, a turnaround sheet or even a clear photo of a handmade prototype — we build the production pattern from it, and flag anything that will not translate into sewn form before sampling starts.
Do you only work from our designs, or do you also offer ready-made designs?
What is the minimum order quantity (MOQ)?
Why can't I mix designs to reach the MOQ?
How much does sampling cost, and what does it include?
How long does sampling take?
How long does bulk production take?
How is pricing calculated?
What payment terms and freight arrangements do you use?
Which safety documents apply to my market?
What certifications and licensed-programme experience do you hold?
Will my design and information stay confidential?
How do you make sure bulk production matches the approved sample?
Can I add clothing or accessories to my plush design?
What do you need from me to start?
What does the process look like from inquiry to shipment?
Email:info@guailatoys.com
Phone & WeChat:+86 13038880143
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